Terms of service
OVERVIEW
This website is operated by ARCAN. Throughout the site, the terms “we”, “us” and “our” refer to ARCAN. ARCAN offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
You also agree to our Messaging Terms and Messaging Privacy Policy (linked where applicable).
If you do not agree to these Terms, you may not access or use the website.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country/region, or you have given consent for minors under your supervision to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any viruses or malicious code.
Violation of these Terms may result in immediate termination of services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that non-payment content may be transferred unencrypted across networks, while payment information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
SECTION 3 – INFORMATION ACCURACY
We do not guarantee that all information on this site is accurate, complete, or current.
Any reliance on the material is at your own risk.
We may update or change content at any time without obligation to notify users.
SECTION 4 – SERVICE & PRICE CHANGES
Prices for our products may change without notice.
We may modify or discontinue the Service at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuation.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities.
We do not guarantee that product colours displayed on your device will be accurate.
We reserve the right to limit or discontinue products at any time.
We do not guarantee that products or services will meet your expectations.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We may refuse or cancel orders at our discretion.
We may limit quantities purchased per person, household, or order.
You agree to provide accurate and current account and payment information.
For more details, refer to our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties.
Use of these tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites, content, or transactions.
SECTION 9 – USER SUBMISSIONS
Any submissions (ideas, feedback, etc.) may be used by us without restriction.
We are not obligated to compensate or respond.
You agree your content will not violate any laws or third-party rights.
SECTION 10 – PERSONAL INFORMATION & MARKETING
By providing your email or phone number, you consent to receive emails, SMS marketing messages, and order updates.
Message frequency may vary. Standard messaging rates may apply.
To unsubscribe, reply STOP to SMS messages or use the unsubscribe link in emails.
For support, contact arcansupport@gmail.com.
Your personal information is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct any errors or inaccuracies and to cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You may not use the site for illegal activity, harassment, spreading malware, or data scraping.
Violation may result in termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES
The service is provided “as is” without guarantees.
We do not guarantee uninterrupted or error-free service.
ARCAN is not liable for any damages, losses, or issues arising from use of the service.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold ARCAN harmless from any claims resulting from your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision is found invalid, the remaining provisions remain enforceable.
SECTION 16 – TERMINATION
We may terminate your access at any time if you violate these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and ARCAN.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by the laws applicable in your country or region of residence.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site means acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
ARCAN - Email: arcansupport@gmail.com